Terms and Conditions Policy of Pronasopic

Effective Date: January 4, 2025

Welcome to Pronasopic! By accessing or using our website www.pronasopic.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must refrain from using our website.

1. Acceptance of Terms

By accessing our website, placing an order, or using any services provided by Pronasopic, you agree to these Terms and Conditions and our Privacy Policy. We may update these terms at any time, and any changes will be posted on this page with an updated effective date. You are responsible for regularly reviewing these terms.

2. Use of Our Website

  • Eligibility: To use our website, you must be at least 18 years old and capable of entering into a legally binding agreement. By using our website, you confirm that you meet these requirements.
  • Account Registration: You may choose to create an account with us to facilitate easier ordering and tracking. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for any activities that occur under your account.
  • Prohibited Activities: You agree not to use our website for any unlawful, fraudulent, or harmful activities. This includes, but is not limited to, attempting to access unauthorized areas, transmitting harmful software, or engaging in activities that violate our or third-party rights.

3. Products and Pricing

  • Product Information: We strive to provide accurate descriptions of products, prices, and availability. However, we cannot guarantee that all product information is error-free. In the case of an error in pricing or product description, we reserve the right to cancel or modify the order and notify the customer.
  • Pricing: All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice. Taxes, shipping fees, and additional charges are not included in the listed prices and will be calculated at checkout.
  • Availability: Product availability is subject to change, and we do not guarantee that all products will be in stock at all times. In the event that an item is out of stock or unavailable, we will notify you, and you may opt for a refund, an alternative product, or an extended delivery time.

4. Order and Payment

  • Order Placement: To place an order, you must provide accurate and complete information, including your shipping address, payment details, and contact information. You are responsible for ensuring the accuracy of all information provided.
  • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email. This confirms that we have received your order; however, it does not mean that the order has been accepted.
  • Payment: We accept a variety of payment methods, including credit cards, debit cards, PayPal, Apple Pay, Google Pay, and any other options specified on our website. You are responsible for ensuring your payment details are correct and valid. Payments are processed securely.

5. Shipping and Delivery

  • Shipping: We offer shipping to the U.S. and select international locations. Shipping fees are calculated at checkout, and delivery times may vary depending on your location and the shipping method chosen.
  • Delivery Time: Estimated delivery times are provided at checkout. While we strive to meet these estimates, we cannot guarantee delivery within a specific time frame.
  • Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if applicable).
  • Damaged or Lost Packages: If your package is damaged or lost during shipping, please contact us immediately. We will work with you to resolve the issue in accordance with our Refund and Returns Policy.

6. Returns and Refunds

  • Returns: We accept returns within 30 days of delivery, provided the product is unused, unopened, and in its original condition. For perishable items like gourmet food, returns are not accepted unless the product arrives damaged or defective.
  • Refunds: Refunds will be processed after we receive and inspect the returned items. Refunds will be issued to the original payment method. For more details, please refer to our Refund and Returns Policy.

7. User-Generated Content

  • Content Ownership: By submitting any content (such as reviews, comments, or feedback) to our website, you grant Pronasopic a non-exclusive, royalty-free, worldwide license to use, modify, and distribute such content in connection with our website and marketing efforts.
  • Prohibited Content: You agree not to submit content that is unlawful, offensive, defamatory, or violates the rights of others. We reserve the right to remove any content that violates these terms.

8. Intellectual Property

  • Copyright and Trademarks: All content on our website, including text, images, logos, and trademarks, are the property of Pronasopic or its affiliates and are protected by intellectual property laws. You may not use any of our content without our prior written consent.

9. Limitation of Liability

  • Indemnification: You agree to indemnify and hold Pronasopic and its affiliates harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms and Conditions.
  • Limitation of Liability: Pronasopic is not liable for any indirect, incidental, or consequential damages, including loss of profits, arising from your use of the website or any products purchased from us.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you agree to the practices described in our Privacy Policy.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically. By continuing to use our website after changes are made, you agree to be bound by the revised terms.

12. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at:

By using our website, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Thank you for choosing Pronasopic!